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FAQs

Return Answers

1. What if I would like to return an item?

We typically do not take returns.  If you feel that we are in error, please send us an email to info@crabappleyarns.com describing your reason for returning the items. Returns are considered on a case by case basis.  Return products must be unused and in the original packaging. We can exchange the item, credit your card or provide an in-store credit. We will not, however, be able to refund your shipping costs unless we have made an error on your order which prompted the return. Click here to see our contact information. 

2. Will I be refunded on the shipping to return an item?

No, we will not refund the shipping cost, unless we have made an error on your order prompting the return. 

 


 

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